Privacy Policy
We respect your privacy and are committed to protecting your personal data in accordance with modern standards and regulations.
1. Information We Collect
To provide a vibrant marketplace matching local Bangalore stores with eager shoppers, we collect a minimal amount of necessary personal details:
- Account Credentials: Standard Firebase-managed Email addresses and passwords created during registration.
- Profile Information: Name, phone number, and location used to coordinate offline sales and shop visits.
- Shop and Product Listings: Product names, category filters, descriptions, and media assets uploaded by vendors.
- Usage Cookies: Local storage and session parameters saving favorite wishlists and recently viewed collections.
2. GDPR Compliance & Data Rights
We firmly believe in user data sovereignty. In full alignment with GDPR and modern privacy standards, we have built self-service data management directly inside your Profile:
Right to Data Portability
You can download your entire profile, wishlist, and uploaded shop catalog into a standard JSON file via the "Download My Data" option on your Profile dashboard.
Right to Be Forgotten
You can permanently delete your account. This action purges all Firestore profile logs, product catalogs, and cleans associated Cloudinary media.
3. Cookie Policy & Usage Tracking
Chickpet uses cookies and browser local storage strictly to improve the shopping experience. These variables remember:
- Your customer or vendor login session token to prevent repeated login forms.
- Your favorites wishlist items, maintaining states as you explore.
- Your recent searches and recently viewed items to help you resume easily.
We do not share your local tracking tokens or personal browsing patterns with third-party advertising networks.
4. Data Security
Your security is our priority. We utilize Firebase Authentication and strict database rules to secure access to Firestore logs. However, remember that no system is completely immune to security threats, so we recommend maintaining strong, unique passwords.
If you have any questions about this privacy statement, please contact our data compliance representative.